Customer reviews

Average rating
4.8/5
5

Excellent

The Hotel Alba is a delight! Our family stayed in one of the quadruple rooms. My daughters loved the fancy tub, it was spacious and clean, and the staff was welcoming and helpful. The location is great, a very easy walk to the train station and anywhere else you might want to go. Breakfast was plentiful and tasty. I would stay here again in a heartbeat.
susan marsh
6-Jan-2019
4

Very good

Third visit and as ever it was clean, warm and comfortable. Breakfasts were good with unlimited coffee! Only one small quibble, it would be very helpful if reception offered a few timetables and info - not helpful to advise that bus is once an hour - what time????
Hotel guest
17-Dec-2018
5

Excellent

This is a charming hotel which we will definitely return to. It was ideally situated, very peaceful, friendly staff, andexcellent breakfast.
Alan Gore
4-Dec-2018
5

Excellent

My brother Michael Lazzaro and I were delighted with our stay. Ou rooms were well appointed, clean, well lit and the staff was incredibly hospitable. In addition, we were so close to the train station for convenience and for the thirsty end of the day, just across the street from a great Irish bar. Wonderful.
Hotel guest
28-Oct-2018
5

Excellent

The room was clean and comfortable. The included breakfast was very good, with lots of choices. I especially appreciated the snacks and drinks provided in the lobby, all day, for their guests.
Hotel guest
16-Oct-2018
5

Excellent

We loved this hotel! The rooms were spotless, and the hotel was centrally located for all the sights and the train station. The people were very helpful. The breakfast was fantastic, provided in a beautiful room: a great way to start a day full of sightseeing. Snacks in the afternoon were also welcome. Good suggestions for dinner were also provided. I highly recommend it, and the price was extremely reasonable.
Hotel guest
14-Oct-2018
5

Excellent

Interesting place, good location, spacious room, excellent staff
Hotel guest
7-Oct-2018
4

Very good

Good location
Hotel guest
5-Oct-2018
4

Very good

Very well situated, this is a clean, relaxed, friendly hotel with a pretty breakfast area and cheerful, helpful staff.
Hotel guest
1-Oct-2018
5

Excellent

My husband and I and two friends stayed in a Superior Quadruple Room for a night on our way to doing a walking tour of Tuscany. It was absolutely perfect for our requirements! The day after we left, my husband realised that he had left his mobile phone behind in the room. We phoned the hotel and spoke to Sara and we were thrilled that she managed to locate it. She was kind enough to send it to our forwarding address. It arrived safely and had been so well packaged. Really excellent service.
Susan Shaw
24-Sep-2018
4

Very good

overall our stay was a very positive experience. The ambience of this hotel was one of friendly and relaxed. The rooms were very clean and great attention was paid to the changing towels and bedding. The breakfast choice was comprehensive and the staff were attentive. The only minor criticism, was the "rustic" crocery, which was an attempt to empathise with the ex monastery interior. We particularly disliked the handless mugs, as they transmitted the heat from the hot drinks - ouch! However a good hotel.
Hotel guest
15-Sep-2018
5

Excellent

Good location, great room and good service. Close to a laundry place and walking distance to famous tourist sites. The closeness to the train station is definitely a plus. One downside is the AC in the room was a bit loud.
Hotel guest
14-Sep-2018
5

Excellent

What a great place, we couldn’t fault the Alba Palace. Excellent position, great staff, clean, and a good breakfast. The drinks and snacks available throughout the day in the lounge was so nice, a lovely touch and not found in many places. We would definitely stay again if in Florence.
Hotel guest
14-Sep-2018
5

Excellent

Perfect location, near train station, good value restaurants in street, close to centre. hotel clean comfortable, friendly quiet oasis after a hectic 'sighting seeing day', free tea coffee home-made biscuits available, good breakfast, will recommend to friends. Thank you
Hotel guest
13-Sep-2018
4

Very good

Perfect place to explore Florence. Relaxed atmosphere, clean with friendly staffs.
Hotel guest
9-Sep-2018
5

Excellent

Great staff and a wonderful, homey feel to the place. The room was quiet and clean and extremely comfortable. I would definitely book again.
Tracy Grubbs
27-Aug-2018
5

Excellent

Good room, location near train station, and breakfast. Pleasant to have complimentary beverages and snacks.
Hotel guest
3-Aug-2018
5

Excellent

This was the best hotel of our entire vacation in Europe. The family room was beautiful, the bathroom was spacious and the breakfast was incredible. I would recommend this hotel without hesitation.
Hotel guest
17-Jul-2018
5

Excellent

Lovely Hotel in an excellent location to walk to all the relevant sights in Florence. The breakfast selection was excellent and was taken in a delightful covered courtyard.
Hotel guest
8-Jul-2018
5

Excellent

Very nice hotel. Great breakfasts, very comfortable bed, very helpful staff.
Tim Butler
6-Jul-2018


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Amazing Buffet Breakfast

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