Customer reviews

Average rating
4.8/5
4

Very good

Complimentary snacks and drinks much appreciated. Great location.
Roy Orchard
6-Jun-2019
5

Excellent

Stay here! A beautiful hotel with welcoming staff, the best breakfast we had throughout Italy, 5 minute straightforward walk to train station and easy access to all the sights. We had room 001, a two level bedroom with a private balcony, perfect for families. We were celebrating a special event and found a bottle of Chianti in our room upon arrival. Nice touch!
Kimberley Montgomery
18-May-2019
5

Excellent

Very good location easy access to train station and major attractions. Clean rooms and very good breakfast. will stay here again if get the chance.
Hotel guest
18-Apr-2019
4

Very good

Nice hotel, the room for 4 was very good, my children liked very much. Good breakfast. The water, tea and some cookies available in the entry room is a very nice idea.
Hotel guest
18-Apr-2019
5

Excellent

Thank you for being so accommodating. We had to change our reservation and had no issues. verena was so helpful, and then we had to change them back!This is our second trip to Florence and our second stay at Alba Palace. Love the hotel, simple perfect breakfast, and the best location. Easy to get to the bus and train for day trips and an easy stroll to the center of Florence. Highly recommend.
Linda Stern Covello
25-Mar-2019
5

Excellent

Had a lovely stay here,hotel spotless,soft fluffy towels,pillow cases changed regularly,breackfast very good lots of choice,plenty of room nice tables,free tea& coffee and cake in lounge all day.nice staff everywhere,would definitely come back.
Kevin Toal
16-Mar-2019
5

Excellent

We had a very enjoyable 6 night stay. The room was clean with a comfortable bed. The staff were all friendly and helpful. Breakfast was good, in a delightful breakfast room. There was an excellent buffet selection which was replenished regularly. Plenty of restaurants in easy walking distance and The Alba palace is well placed for seeing the sights of Florence.
Hotel guest
2-Mar-2019
5

Excellent

excellent accommodation! the stuff was super friendly, the breakfast so yummy and the location perfect! surely will come again!
Hotel guest
18-Feb-2019
5

Excellent

The Hotel Alba is a delight! Our family stayed in one of the quadruple rooms. My daughters loved the fancy tub, it was spacious and clean, and the staff was welcoming and helpful. The location is great, a very easy walk to the train station and anywhere else you might want to go. Breakfast was plentiful and tasty. I would stay here again in a heartbeat.
susan marsh
6-Jan-2019
4

Very good

Third visit and as ever it was clean, warm and comfortable. Breakfasts were good with unlimited coffee! Only one small quibble, it would be very helpful if reception offered a few timetables and info - not helpful to advise that bus is once an hour - what time????
Hotel guest
17-Dec-2018
5

Excellent

This is a charming hotel which we will definitely return to. It was ideally situated, very peaceful, friendly staff, andexcellent breakfast.
Alan Gore
4-Dec-2018
5

Excellent

My brother Michael Lazzaro and I were delighted with our stay. Ou rooms were well appointed, clean, well lit and the staff was incredibly hospitable. In addition, we were so close to the train station for convenience and for the thirsty end of the day, just across the street from a great Irish bar. Wonderful.
Hotel guest
28-Oct-2018
5

Excellent

The room was clean and comfortable. The included breakfast was very good, with lots of choices. I especially appreciated the snacks and drinks provided in the lobby, all day, for their guests.
Hotel guest
16-Oct-2018
5

Excellent

We loved this hotel! The rooms were spotless, and the hotel was centrally located for all the sights and the train station. The people were very helpful. The breakfast was fantastic, provided in a beautiful room: a great way to start a day full of sightseeing. Snacks in the afternoon were also welcome. Good suggestions for dinner were also provided. I highly recommend it, and the price was extremely reasonable.
Hotel guest
14-Oct-2018
5

Excellent

Interesting place, good location, spacious room, excellent staff
Hotel guest
7-Oct-2018
4

Very good

Good location
Hotel guest
5-Oct-2018
4

Very good

Very well situated, this is a clean, relaxed, friendly hotel with a pretty breakfast area and cheerful, helpful staff.
Hotel guest
1-Oct-2018
5

Excellent

My husband and I and two friends stayed in a Superior Quadruple Room for a night on our way to doing a walking tour of Tuscany. It was absolutely perfect for our requirements! The day after we left, my husband realised that he had left his mobile phone behind in the room. We phoned the hotel and spoke to Sara and we were thrilled that she managed to locate it. She was kind enough to send it to our forwarding address. It arrived safely and had been so well packaged. Really excellent service.
Susan Shaw
24-Sep-2018
4

Very good

overall our stay was a very positive experience. The ambience of this hotel was one of friendly and relaxed. The rooms were very clean and great attention was paid to the changing towels and bedding. The breakfast choice was comprehensive and the staff were attentive. The only minor criticism, was the "rustic" crocery, which was an attempt to empathise with the ex monastery interior. We particularly disliked the handless mugs, as they transmitted the heat from the hot drinks - ouch! However a good hotel.
Hotel guest
15-Sep-2018
5

Excellent

Good location, great room and good service. Close to a laundry place and walking distance to famous tourist sites. The closeness to the train station is definitely a plus. One downside is the AC in the room was a bit loud.
Hotel guest
14-Sep-2018


Official website
Book direct

Amazing Buffet Breakfast

Perfect Location

Incredible Staff